ING America, Inc. provides a full range of consulting services to the life sciences industry:

  • Knowledge management:
    • Develop user requirements
    • Identify key information repositories
    • Analyze integration benefits and risks
    • Define exchange mechanisms
    • Develop information flow plans
    • Establish new business processes
  • Records management
    • Review current policies
    • Regulatory review
    • Gap analysis
    • Recommendations
  • Document management
    • Global strategy
    • User requirements
    • Vendor / product evaluation
    • Implementation planning
  • Clinical data management
    • Global strategy
    • Internal standards / SOPs
    • Outsourcing guidance
    • Vendor / product evaluation
  • Electronic submissions
    • eCTD submissions to FDA, EU and Japan
    • In depth knowledge of specifications and regional guidance
    • Conversant with CDISC, SPL and PIM
  • eCTD Readiness Assessment
    • Broad knowledge of marketed eCTD software products
    • Developed software tools for eCTD creation, review, viewing and validation.
  • ICSR
    • In depth knowledge of specifications and regional requirements and implementation (US, EU and Japan).
    • Developed custom software for ICSR reporting
  • 21 CFR Part 11 - strategy, general approach, SOP development and other related policy development such as records management and security.
  • Custom Software
    • Together with our sister company, ING Corporation, Tokyo, we provide custom software development and implementation in support of pharmaceutical R&D and Regulatory activities in North America and Japan.